Use this letter template to cancel a service that you agreed or paid for online, over the phone or by mail order. You can do this during the 14 day ‘cooling off’ period. It should help the trader ...

Find a job with our local Citizens Advice. Opportunities are available across a wide range of roles in England and Wales. If you are looking for voluntary roles, including trustee positions with local ...

You can use this letter template to complain about faulty goods that have been supplied as part of a service such as building work or car repairs. It should help the trader understand your point of ...

2. An option to reduce the service with no penalty after 3 months The above term(s) constitute an essential part of the contract and to date this has not been fulfilled. I am requesting your company ...

If you rent your home from a social housing landlord, they're responsible for dealing with most repair problems - check what repairs they have to do. If you’ve reported repairs to your landlord and ...

Use this template to write a letter to a trader if they've done poor quality building work, decorating or home improvement for you. It should help the trader understand your point of view and their ...

When a person dies without leaving a will, their estate has to be shared out according to certain rules. These are called the 'rules of intestacy'. A person’s estate is made up of their money and ...

How to appeal depends on the type of parking ticket you have - check what the ticket says before you start. Most parking tickets will be one of: a Penalty Charge Notice (PCN) or an Excess Charge ...