Wayfair plays in the fragmented home goods market in North America and Western Europe ($800 billion global opportunity), offering more than 30 million products from more than 20,000 suppliers. We ...

Returnless refunds are a tool that more retailers are using to keep online shoppers happy and to reduce shipping fees, processing time and other ballooning costs from returned products.

Couches are becoming sleeker and lower to the ground than ever before. Gone are the days when couches—god forbid—had exposed ...