Zoom Virtual Agent is an intelligent chatbot that automates customer service workflows in Zoom Contact Center. Zoom AI ...

Researchers say uses of new technology, like creating AI virtual tutors, could be the key to solving low student ...

Ahead of today's Microsoft 365 Copilot wave 2 announcement, Slack preemptively revealed its own AI-based chatbots, called Agents for Slack.

Microsoft is announcing its new Copilot Pages feature today, which is designed to be a canvas for “multiplayer AI ...

Ten percent of respondents to the New York Federal Reserve survey said the adoption of artificial intelligence led to ...

Generative artificial intelligence could be a boon for customer service – how can companies manage employee and customer ...

As tech giants continue to invest in AI, its impact on web design will only grow.

In the future that companies like Apple, OpenAI, Samsung and Google are sketching out, your phone's camera won't just be for snapping selfies or documenting your vacation — it'll be a wider window ...

Agilis, a leader in digital customer engagement solutions for the chemical industry, today announces the launch of Alchemist, a suite of AI-powered solutions developed in collaboration with Evonik, a ...

Where does professional development end and citizen development begin? Your organization's security and efficiency are on the ...

Microsoft has introduced Copilot Pages, a new feature designed to facilitate collaborative work between humans and artificial ...

Restaurants field a high volume of phone calls from inquisitive tourists or diners running late. Increasingly, AI chatbots are picking up on the other end of the line.