Ola Electric has taken a significant step to address the rising number of service-related complaints by forming a new service team. With an influx of around 80,000 customer complaints per month, the company is struggling to keep up with the demand for service,

Ola Electric’s problem of service delays coincides with a drop in sales. In August, it posted its worst monthly volumes this year, selling 27,506 units—a 34% decline from July—and saw its market share drop to 31% from 39%.

The S1 series' manufacturer of electric scooters has intensified its focus on service operations by building a new team that includes employees from various departments such as product and operations

In a bid to tackle escalating customer complaints and dwindling sales, Ola Electric has reportedly assembled a new service team. What Happened: The electric scooter manufacturer based in Bengaluru has been inundated with nearly 80,