Microsoft is bringing AI to one of its oldest Windows tools as it looks to increase the usage time for its applications.

Accessible from within the Xbox console, as well as the Xbox app on smartphones and PCs, the new AI chatbot aims to ...

Xbox One, Xbox Series S, and Xbox Series X consoles have been updated with a controversial feature by Microsoft.

Five9 is squarely positioned to benefit from industry tailwinds including the transition of contact center operations to the cloud, and a shift toward digital first customer engagement and automation.

Answers have been edited for clarity. NJ: What does it mean for a company to rely “too much” upon virtual agents for contact centers? Jeetu Patel (Patel): Historically, virtual agents in the customer ...

chatbots with Premier. The agreement offers Premier members special pricing and terms pre-negotiated by Premier for TeleVox’s ...

A dependable call center agent is always in demand. Learn how to find remote work, show your qualifications, and start ...

TeleVox has been awarded a national group purchasing agreement for AI chatbots with Premier (PINC), the agreement allows Premier members, at ...

Premier is a leading healthcare improvement company, uniting an alliance of approximately 4,350 U.S. hospitals and 325,000 ...

Within seconds, a fully functional AI chatbot becomes available on Hugging Face’s Spaces platform. The three-line code required to deploy an AI chatbot using SambaNova and Hugging Face’s new ...

AI Teammate isn't a finalized product. We saw a prototype form of team-wide AI assistant integration in a Google Workspace ...

Winning cities in the 2024 Digital Cities Survey are not only modernizing their IT infrastructure — they're investing in digital equity programs, upgrading resident-facing services and prioritizing ...