Net10 used to be a good company. No longer they have been put to the wayside as a cheap company with poor quality customer service. I have been hung up on, gone round and round to only end up in ...

It looks like Koodo is joining its owner Telus and Rogers in raising prices for existing customers. A couple of posts on the r/Koodo subreddit show warning messages customers received about a ...

Customer Service Week is celebrated each year during the first full week of October. This week was created back in the 1980s by the International Customer Service Association. Most people think ...

An image of a chain link. It symobilizes a website link url. Copy Link Microsoft is telling customers that it failed to consistently collect log data for several important cloud services ...

Researchers analyzed data from more than 1,000 customer-centricity transformation projects over the past 25 years. They found that only 15% of CEOs and sales teams have a customer-centric strategy.

"We're working closely with our fulfilment teams to get the outstanding orders out as quickly as we can and apologise for the current delays." The website also notes that contacting its customer ...

Additionally, actively engaging with customers encourages an invaluable feedback loop, allowing you to understand and work to solve current communication challenges. Investing in staff training ...

At the same time, Rogers saw a drop in equipment revenue thanks to fewer existing customers upgrading phones, though it did see an increase in new customers purchasing devices. Rogers also said that ...

Verizon did not provide an explanation for the widespread outage, and some customers complained they were still without ...

So when it comes to which ranks tops for convenience among consumers, the American Customer Satisfaction Index decided to settle the debate with its inaugural Convenience Store Study 2024.

(Gray News) - Customers have spoken when it comes to the top-rated convenience stores in the country. Philadelphia-based Wawa took home the top spot with an industry-leading score of 82 out of the ...

Lloyds Bank has announced it will be give a generous £200 to both new and existing customers who switch to a Club Lloyds account. The cash bonus will be paid within three days to anyone who ...