Amazon India has introduced Rufus, an AI-powered shopping chatbot, on its mobile app before the Great Indian Festival sale ...

In today’s news, Amazon India launches AI chatbot Rufus to enhance customer experience ... Both companies are using ...

Klana envisions its AI chatbot as a kind of personal shopper you can talk to like a human being. If you have specific ...

T-Mobile US and OpenAI are creating an “intent-driven AI-decisioning platform" to 'revolutionize' customer experience.

Several startups have emerged in the space, offering AI platforms capable of greeting callers and answering general questions ...

Restaurants field a high volume of phone calls from inquisitive tourists or diners running late. Increasingly, AI chatbots are picking up on the other end of the line.

The use of chatbots to sell stolen data demonstrates the difficulty the app has in preventing nefarious agents taking ...

"We believe this area is going to grow and is an important aspect for us," said Sreekrishnan Venkateswaran, CTO of Kyndryl ...

The Star Health chatbots are part of a broader trend of hackers using such methods to sell stolen data. Of five million ...

Stolen customer data including medical reports from India's biggest health insurer, Star Health, is publicly accessible via ...

The global conversational AI market anticipates reaching US$ 32billion by 2030, registering a compound annual growth rate (CAGR) of 19% during the forecast period from 2021-2030. The global ...